SOLUTION

There are two ways to check whether your order has gone through or to find your order number.

1) Login to your account on our system by going to "LOGIN / MY ACCOUNT" in the toolbar at the top. Once you have logged into your account, you can click on "ORDER STATUS" to get the status of your past orders. Orders initially have the status of "New Order" and within 2 business days become "Shipped" as your order ships out. If your order has a status of "Not Finalized" please check your credit card statement for the charge and if the charge appears, contact us at customerservice@SuperSaverMeds.com

If you did not create an account by providing a password when you made your purchase, you will need to use the second method described below to find your order.

2) Check your credit card statement. You can check your statement online if you have online banking or you can call the toll free customer service phone number on the back of your credit card. The charge may take up to 3 business days to appear after your transaction. Please check your email receipt for the exact name/descriptor which will appear on your statement.

If after using both methods above, you are unable to locate a charge on your statement and an order number that is "Pending" or "Shipped" please contact us for further assistance.